May Member Meeting

Title: Implementing Dynamic Item Generation: Results and Lessons Learned

Speakers: Dr. David Foster, CEO at Caveon and Arthur Altman, Program Manager of Education Services at SailPoint Technologies

Speaker Bios:

Dr. David Foster –

  • CEO of Caveon
  • Introduced online proctoring to the testing industry at ATP in 2006
  • Responsible for certification testing at Novell from 1990-1997, introducing adaptive testing to a global IT audience, simulations-based testing, and several new item types.
  • Recently introduced the security-centric item designs, DOMC and SmartItems.
  • BS in Psychology and PhD in Experimental Psychology from Brigham Young University and postdoctoral fellowship from Florida State University.

Arthur Altman – Scoped, specified and stood up SailPoint Technologies Professional Certification Program from scratch, including:

  • Business case for the program, detailed requirements, multi-year business plan
  • Program policies and procedures
  • Exam development methodology (decision to partner with Caveon)
  • Program execution, including exam development
  • Selection and implementation of enabling software and the needed integrations to sell exam enrollments, provide online proctoring, and transmit exam results to Identity University
  • Beta testing with SailPoint partners and employees

B.Eng.(Hons.) Electrical Engineering, McGill University

MSEE (Computer Engineering), Carnegie-Mellon University

SM EE and SM Management, Mass. Inst. Of Technology (Sloan School)

Thursday, May 23rd 2019: 11:00am – 12:00pm CT

April Member Meeting

Non-independent Test Taking on a Performance-Based Exam: Two Case Studies Look at Policies, Issues and Lessons Learned

Presenter: Elwood Fischer, , Certification Engineer & Global Customer Education, National Instruments

Abstract: When a set of responses to a performance-based exam appears too similar for coincidence, questions can emerge and finesse may be required in applying policies and procedures. For example, ‘How firm a response is warranted by the evidence?’ and ‘What response is most in line with our goals?’ This presentation will use two case studies to highlight how we recently navigated these challenges and to provide a prompt for shared thought and discussion.

Thursday, April 18th 2019: 11:00am – 12:00pm CT

ITCC 2019 Spring In-Person Meeting Recap

A record number of ITCC member representatives joined together in Orlando, Florida for a full day of sharing, collaborating, and networking with colleagues during the Spring In-Person Member meeting. Each spring, members convene in one location to discuss the latest in IT certification best practices and industry trends. The meeting kicked off with attendees introducing themselves and sharing what they would like to gain from the meeting. Attendees were eager to share their expectations for the meeting and set a positive tone for the day. Key themes on our members’ minds are reflected in the word cloud above.

The morning was highlighted with the presentation of the 2019 ITCC Innovation Award winner followed by a lively brainstorming session. ISACA was honored as the 2019 Innovation Award winner for their innovative approach to journey mapping. Sheri Buergey, Senior Manager for Organizational Change, Learning and Development with ISACA, was on hand to accept the award and present the submission to the attendees. The brainstorming session provided the opportunity for members to split into four groups to discuss test delivery environments meetings the needs of the test audience; preventative measures being used against test fraud; challenges in moving from MCQ to performance based testing; and artificial intelligence impacts on exam development.

The afternoon featured an industry panel discussion followed by a founding member panel. The industry panel sparked lively conversation regarding industry trends, business impacts considering the growing emphasis on privacy, and innovative solutions for customers. The founding member panel consisted of representatives from four of the first ITCC members to discuss how the ITCC has evolved and ideas moving forward.

Looking to learn more about the details of the meeting? The presentation and meeting minutes are available for members online. Contact ITCC HQ for more information on becoming a member.

ISACA Wins the 2019 ITCC Innovation Award

Join us in congratulating ISACA for winning the 2019 Innovation Award! This annual award serves to recognize leadership initiatives that have positively impacted a company or the IT certification industry. ISACA’s innovative approach to journey mapping allowed for them to quickly solve problems, as well as turn future strategy into a narrative that the entire organization and partners could get behind. It has been such a powerful tool for them to ensure that they are quickly and deliberately focusing efforts and resources where customers will see the value. ISACA is an independent, nonprofit, global association that engages in the development, adoption and use of globally accepted, industry-leading knowledge and practices for information systems.

“It is with great pleasure that we recognize the wonderful and innovative improvements that ISACA made for their certification program and most importantly for their candidates. Taking a step back and evaluating our programs from various personas can certainly lead to greater candidate and organizational satisfaction. Congratulation to ISACA for choosing to do this, making the improvements and for being our 2019 Innovation Award recipient.” ~Kristin Gibson, ITCC Board Chair

The award was presented at the Spring Member Meeting in Orlando, Florida on March 17, 2019. For information on the ITCC Innovation Award and past award winners like SAP and IBM, please visit the Innovation Award page found on the ITCC website.

Sheri Buergey, Senior Manager for Organizational Change, Learning and Development with ISACA received the award during the ITCC spring member meeting in Orlando, Florida.

For additional information on the ITCC or becoming a member, contact

What’s In a Badge?

A few years ago, digital badges (badges) started popping up and people weren’t really sure what to think of them. Today, thousands of organizations across the world issue badges, from non-profits to major employers and educational institutions at every level. But, what does a badge represent? The answer is that not all badges are created equally. Badges can be used to represent all types of accomplishments – obtaining a certification, completing a training curriculum, or attending a conference or webinar. So, how do you know what the individual did to earn the badge? It’s very simple: click the badge and see!

Read the full paper, written by the ITCC Badging task force, here.

For additional information on the ITCC or becoming a member, contact

February Member Meeting

Lessons Learned from Taking a Performance Based Exam to China

Presenter: Clyde Seepersad, General Manager for Training & Certification at The Linux Foundation

Abstract: During 2018, The Linux Foundation (together with our partners at PSI) worked to implement a performance based exam for the China market. This presentation summarizes our experiences and the lessons learned on topics ranging from getting a hosting account behind The Great Firewall to cultural preferences for in-person over remote proctoring.

Thursday, February 21st 2019: 11:00am – 12:00pm CT

Test Development Techniques for Security

The ITCC recently released to its membership a white paper titled “Test Development Techniques for Security”. This paper was a combined effort of the Securing Certifications task force.

Synopsis: Wouldn’t it be nice if you never had to worry about your test items getting stolen? Ever wonder if there is a way to cheat-proof your exams? Newer test development techniques and delivery strategies can help you do just that. This white paper discusses several innovative item development and test creation methods that can help your certification program protect the integrity of your exams and give you confidence in the exam scores produced. Each of these techniques are similar, in that they make each candidate’s examination more unique. Which in turn makes it harder for the candidate to use pre-knowledge to affect their test result. They also reduce the impact of any theft of your content. Get to know: agile test development, automatic item generation, Smart Items™, bank-based testing methods and use of surreptitious digital watermarking practices. It’s a bet you’ll be able to use at least one of these strategies to help protect your testing program.

For additional information on the ITCC or becoming a member, contact

March ITCC Member Meeting in Orlando

Mark your calendar to join ITCC March 16-17, 2019 in Orlando, Florida. Join in a networking dinner on Saturday evening, and meeting on Sunday featuring an industry panel, innovation award announcements, best practice sharing, and more

Hyatt Regency Orlando
9801 International Dr
Orlando, FL 32819

Dates & Times:
* Saturday, March 16
     * Member Networking Dinner 6:30 p.m.
* Sunday, March 17
     * Member Meeting 8:30 a.m. – 3 p.m.

Members, be sure to RSVP here.

Have questions about the in-person meeting or your membership? Want to learn more about other members of the group? Interested in getting more involved? Contact ITCC HQ for more information and support!

The Value of Certification

There’s something about the word “certified” when it precedes a professional title that conveys the consumers and employers a sense of trust, credibility, knowledge and an official “stamp” of approval. This is not a coincidence. IT certification has long been a proven means of differentiation and qualification among professionals in the industry. Employers often include certification as a prerequisite when seeking qualified candidates to fill positions; consumers often trust only those IT professionals who boast credentials proving they have attained a certain level of knowledge.

IT certifications carry tremendous value. For those of us in the industry, we understand this statement to be inherently true. However, how do we define that value if we are asked by our peers, our bosses, or our customers, to do so?

The ITCC Value of Certification white paper is designed to help you answer that question, if it comes up, or to simply help you appreciate the worth you receive after investing your time and effort in preparing for and achieving your certifications. Some important statistics examined include:

  • 50% of the business partner firms asked stated that certified staff provide a competitive advantage
  • 75% of survey respondents say that IT certifications offer a meaningful indication of job skills and knowledge
  • 65% of firms said that certified staff increases their credibility with customers

By referencing a variety of key research and other studies on certification, this ITCC paper looks at value from the perspective of the IT Professional, Business Partner and Decision Maker— each having a slightly different reason to ask the underlying question of Why get IT Certified?”

Read more HERE.

January Member Meeting

Credential Engine: Pathways Data Model and CTDL Terms Proposal

Presenters: Jeanne Kitchens, Associate Director in Workforce Development at Southern Illinois University Carbondale and consultant for Credential Engine and Stuart A. Sutton, Associate Professor Emeritus in the Information School at University of Washington-Seattle and metadata consultant for Credential Engine

Thursday, January 17th 2019: 11:00am – 12:00pm CT

Abstract: Schools, states, professional organizations, employers, and many other organizations design pathways to achieve education and career goals.   To address the need for descriptions of pathways to be machine actionable, the Credential Engine has convened a work group to develop a data model and terms based on Linked Open Data principles.  The Pathways Work Group has concluded with a proposal for the model and terms to be included with the Credential Transparency Description Language (CTDL). The CTDL is available for anyone to use under an open license. The model and terms are now in a review period.  Stuart Sutton and Jeanne Kitchens will provide an overview of the data model and terms and invite participants to provide input.