Test Security Planning: Plan to Think Ahead or Think Fast!

jamieJamie Mulkey of Caveon 

We’ve all heard the saying, plan your work, then work your plan. When it comes to planning and integrating test security into your testing program’s governance, the idea’s the same: identify your strengths and weaknesses, design strategies to mitigate testing irregularities, then continuously measure and manage. Please join Jamie Mulkey from Caveon as she discusses the process of test security planning for IT organizations. She will describe the fundamental elements of a test security plan and provide examples of how test security plans have benefited IT certification programs.

You should have received an invitation through the Scorpion system from Jamie (Please check your junk mail). Please complete the 8-question survey in preparation for Thursday’s ITCC member meeting presentation.

Join the ITCC Member Meeting Conference Call here on September 18 at 11:00 a.m. CST to hear this exclusive presentation by Jamie Mulkey. You must be a member of the IT Certification Council to participate.

Jamie Mulkey
is the Vice President of Client Services for Caveon. She is responsible for business development and client management of Caveon’s test development and test security products and services. Jamie is passionate about making sure clients get quality assessments and trustworthy test results.

Remote Subject Matter Experts Presentation at ITCC Member Meeting

Remote Subject Matter Experts (SMEs)
ITCC Member Meeting
Thursday, June 19, 11:00 a.m. Central


Kristin Wall Gibson from IBM and Consultant Susan Farago will be presenting on remote subject matter experts at next week’s ITCC Member Meeting. Read on to find out about the presentation, and make sure to join us for the webinar on Thursday, June 19.
You must be a member of the IT Certification Council to attend the webinar. Not a member? Email info@itcertcouncil.org for more information.

Dial-in information:
Dial +1 (267) 507-0004
Access Code: 672-189-181

Quality exams rely on quality subject matter expertise. This session will present the biggest challenges in working virtually with SMEs located across the globe, including: how to find SMEs with the right level of expertise, incentivizing SMEs to commit their time and skills to a project, when to use synchronous (i.e., live) versus asynchronous approaches to getting exam development work done, and how to keep SMEs engaged in remote workshops lasting several hours or taking place across several days. This session will also share the results of a 2013 IBM Tivoli Certification Program survey with over 900 individual SMEs that includes feedback such as: why do some SMEs participate in exam development while others do not, what barriers must be overcome for them to participate, and what exam process improvements do they recommend to make the most effective use of their time.

About the Presenters

  • Kristin Wall Gibson manages the IBM Cloud & Smart Infrastructure Certification Program and has been developing IBM certification exams since 2005. She has helped C&SI transition their exam development processes to exclusively utilize virtual SMEs using various collaborative technologies and tools.
  • Susan V. Farago, M.Ed., Consultant, Farago Enterprises, LLC, has been in the certification field since 1999 and has managed all aspects of credentialing in the high-tech industry. Her experiences range from facilitating exam development workshops and performing high-level psychometric analysis to managing worldwide certification programs for instructors and technical professionals. Susan has worked with companies including: IBM, United HealthCare, Mometrix Media, the Council for Responsible Sport, and CompTIA. Her background includes extensive work in courseware development, instructional design, and teaching; and she is a nationally published writer and presenter.

Learn About Privacy and Exam Security at Next Week’s ITCC Member Meeting

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Attend the May ITCC Member Meeting call on Thursday, May 15 at 11:00 a.m. Central to hear Kerri Davis from Microsoft give a presentation on Privacy and Exam Security.

Privacy is a hot topic these days, and a company’s obligation to keep customer information safe cannot be underestimated. But what does this mean in terms of exam security? How do security practices such as authentication, biometrics, exam data, and customer profiling affect privacy concerns? What does a certification provider or exam deliverer need to do to keep a balance between keeping testing secure and honoring a customers’ right to privacy?

Find answers to these questions next week, during the ITCC Member Meeting!

Kerri Davis is the Anti-Piracy Program Manager and Privacy Manager for Microsoft’s Learning Experiences. She is a Certified Privacy Manager (CIPM) and handles privacy matters, exam security, and IP protection for the training and certification arm of Microsoft. 

Grant Hansen to Discuss Gamification at ITCC Member Meeting

Gamification Presentation, Grant Hansen
ITCC Member Meeting
Thursday, February 20, 2014
11:00 a.m. Central

“Gamification” is a term that is tossed around a lot these days as a way to drive engagement in learning content and user communities, but what about using this technique to enhance assessment and certification?

Grant Hansen will be demonstrating a new and innovative learning platform called mLevel, which is used to create simple and engaging games, videos and tasks. Using various gamification techniques, mLevel enables you to drive deeper learner engagement by:

  • Engaging learners where they are anytime on any device (phones, tablets, etc.)
  • Motivating learner participation by incorporating fast and fun games
  • Providing a “no-coding” environment that enables rapid development and deployment
  • Use of sophisticated gaming and learning analytics about your learner population

The mLevel platform can be used to enhance technology roll-outs, core terminology learning, policy and process review, new product launches, product and marketing updates, on-boarding, business acumen, reviewing and assessing core competencies, highlighting best practices, new hire orientation, supporting traditional ILT programs and enhancement of technical certification through engaging practice tests and assessments.

Grant will be demonstrating the end user experience as well as what it takes to build and deploy Missions in a matter of minutes.

Join the webinar here on Thursday, February 20 at 11:00 a.m. Central.


Attend a Webinar on Protecting Tests Using U.S. Copyright Law

Protecting Your Tests Using U.S. Copyright Law
Wednesday, February 19, 12:00-1:00 p.m. EST
Part of the Caveon Webinar Series


U.S. copyright laws can be used to protect the integrity of your tests and keep your exam from being copied. And when your exam content winds up online, the U.S. Copyright laws can also be used to remove that content from infringing web sites.

Kenneth Horton, from the law firm of Kirton and McConkie, will discuss key issues on this important topic. With a technical degree, a business degree (MBA), and a legal degree, Ken provides a multi-disciplinary approach to intellectual property services. These services are enhanced by his constant research into both the legal and strategic aspects of intellectual property required by his teaching position as an associate professor in IP Strategy. Ken exhibits an entrepreneurial flair through investing in—and consulting with—technology-focused companies.

Ken will be joined by a member of the Caveon web patrol team who will discuss other aspects of finding infringing content online.

Register for the webinar here.